Frequently Asked Questions

Explore the beautiful Hudson Valley like never before with A Day Away Cycle Rentals! Whether you’re a local looking for a new adventure or a visitor wanting to see the sights, our e-bike rentals are the perfect way to explore Kingston and the surrounding area in style and comfort.

Our fleet of electric bikes offers an eco-friendly and effortless way to ride, making it easy for you to travel further and see more of the stunning landscapes around the Hudson Valley. Ideal for all fitness levels, our e-bikes help you glide through the scenic trails with ease.

Why Choose A Day Away Cycle Rentals?

Top-of-the-Line E-Bikes: Our bikes are equipped with the latest technology to ensure a smooth, safe, and enjoyable ride.

Explore at Your Own Pace: Take your time as you enjoy the breathtaking views of the Hudson River and nearby attractions.

Perfect for Groups: Whether it’s a family outing, a weekend with friends, or a solo adventure, our e-bikes offer a fun, memorable experience for everyone.

Our Location Conveniently located in Kingston, NY, we offer easy access to some of the best bike paths and trails in the Hudson Valley. You can rent from us at our kayak shop at 1000 NY-213, at our other location at 944 NY-213, take the bike(s) away on your own, or receive a delivery to your local trailhead of choice. Let us help you plan your perfect day of exploration!

  1. Where can I ride the e-bikes?

You can:

  • Pick up your rental – and transport wherever you’re looking to get out there.
  • Start from our HQ – and explore the rondout, and all Kingston has to offer.
  • Get a bike delivered – to one of our top trailheads OR a custom location (not listed on our trail list).
    • We charge a one-time delivery fee, so the more bikes in your order, the more economical.

Kingston and the Hudson Valley offer plenty of beautiful, bike-friendly paths. Here are some popular routes to explore:

  • Kingston Greenline Trail: A local favorite, this trail runs through historic Kingston, offering a mix of scenic nature and urban exploration.
  • Hudson River Waterfront: Enjoy breathtaking views of the river as you cycle along the waterfront.
  • Rondout Creek Trails: A peaceful ride along the creek, perfect for those who want a relaxed, nature-focused experience.
  • Wallkill Valley Rail Trail: If you’re up for a longer ride, this trail offers stunning views of the countryside and some picturesque stops along the way.

For more routes, feel free to ask us for recommendations when you arrive!

  1. How do I safely use the Hey Bike Mars 2.0 E-Bike?

Our fleet of Hey Bike Mars 2.0 E-Bikes is designed to make your ride smooth and safe. Here are a few tips to help you get the most out of your ride:

  • Starting & Stopping: The Hey Bike Mars 2.0 is equipped with both pedal-assist and throttle options. Start by using pedal-assist to get a feel for the bike, and use the throttle if/when you need it.
  • Adjust the Seat & Handlebars: Make sure to adjust the seat and handlebars to fit your height for a more comfortable ride.
  • Braking: Use both brakes when coming to a stop to ensure stability. Remember that the front brake offers more stopping power but can also cause a sudden stop if used alone.
  • Battery Life: Each bike has a range of about 30-40 miles per charge. We recommend keeping an eye on your battery level, especially if you plan on longer trips. If you’re riding on hilly terrain or using the throttle frequently, your battery may drain faster. We recommend trying to maintain a ride at a PAS level of 2-3 throughout your ride. 
  • Speed Limit: Please note these bikes are rated to exceed some trail speed limits – most are no more than 15 miles per hour. Please ensure you are kind, courteous, and responsible when operating the bikes on our local trails. Do not exceed 15 miles per hour while using our bikes and respect local postings.
  • Folding the Bike: The Hey Bike Mars 2.0 is foldable, making it easy to transport. Be sure to lock the bike securely in place before and after folding.
  1. What should I bring for my e-bike ride?

Here’s a list of essentials to make your biking experience enjoyable:

  • Helmet: While helmets are not required by law for adults, we strongly recommend wearing one for your safety. We provide helmets free of charge with every rental.
  • Water: Stay hydrated, especially if you’re out for a longer ride.
  • Sunscreen: Protect yourself from the sun while you’re out on the trails.
  • Backpack: Bring a small backpack to carry your essentials, including water, snacks, and any personal items.
  • Weather-Appropriate Clothing: Dress for the weather. Layers are a good idea in case the temperature changes during your ride.
  1. Do I need any experience to ride an e-bike?

No experience is necessary! Our e-bikes are perfect for beginners as well as experienced riders. We provide a quick tutorial before every rental, so you’ll feel confident using the bike’s features. The pedal-assist makes riding easier, even on hills, and the throttle gives you an extra boost when you need it.

  1. What are the safety rules for riding e-bikes?

Your safety is our top priority. Please follow these important safety rules:

  • Wear a helmet: Always wear a helmet to protect yourself.
  • Follow local traffic laws: Ride on the right side of the road and obey all traffic signals and signs.
  • Be aware of pedestrians: On shared paths, yield to pedestrians and signal when passing.
  • Stay visible: Wear bright clothing and use the bike’s lights if riding in low-light conditions.
  • Don’t ride under the influence: Never ride while under the influence of alcohol or drugs.
  • Watch your speed: E-bikes can reach higher speeds than traditional bikes. Be mindful of your surroundings and reduce your speed in busy areas.
  1. What if my battery runs out during the ride?

If your battery runs out, you can continue to pedal the bike just like a regular bicycle. To avoid this, check your battery level before heading out on a long trip. If you’re riding for an extended period, plan a stop to recharge if necessary. We offer portable chargers upon request for long-distance rides.

  1. How long can I rent the e-bike for?

We offer flexible rental options:

  • Hourly Rates
  • Half-Day Rental (4 hours)
  • Full-Day Rental (8 hours)
  • Multi-Day Rentals: Perfect for exploring the area over several days. Contact us for rates.
  1. Can I bring my children along?

Yes! We offer e-bike options suitable for families. Our bikes are designed for adults, but we plan to provide bike trailers and child seats for families with younger children in the future. Be sure to let us know when you book so we can accommodate your needs.

  1. Do you offer group rates or discounts?

Absolutely! We offer special rates for group bookings, corporate events, and family outings. Contact us for more details on pricing and group availability.